To facilitate customer support and more effectively service you, a Wasabi support technician may request that you download and email a debug file to help Wasabi Support.
To do so:
Go to the Wasabi Console...My Profile...and select the Settings tab.
Click the Download Debug Info button:
A message indicates that the file is downloading:
You will be prompted to save the file (wasabi-support-config-<date>.json)
The file will contain:
- a list of your Access Keys for the root user and your sub-accounts (just the Access Key, NOT the Secret Key)
- A list of your Buckets and their settings.
- A list of your groups and their settings.
- A list of your policies.
- A list of your roles.
- A list of your sub-accounts.
If asked, you can email this file to
Documentation for this is located here.