To facilitate customer support and more effectively service you, a Wasabi support technician may request that you download and email a debug file to help Wasabi Support.
To do so:
Go to the Wasabi Console and select the Settings tab on the left.
In the lower right, Click the Download Debug Info button:
A message indicates that the file is being prepared.
Export Debug File
Download and email this file when contacting
Preparing your configuration for export. Please note that this can take a while
You will be prompted to save the file (wasabi-support-config-<date>.json)
The file will contain:
- a list of your Access Keys for the root user and your sub-accounts (just the Access Key, NOT the Secret Key)
- A list of your Buckets and their settings.
- A list of your groups and their settings.
- A list of your policies.
- A list of your roles.
- A list of your sub-accounts.
If asked, you can email this file to
Documentation for this is located here.