General
General Product FAQs
- What is Wasabi?
- What is the difference between Amazon S3 and Wasabi?
- How does the cost of Wasabi compare to the true cost of AWS S3?
- I am relatively new to S3-style cloud storage & want to understand how Wasabi compares to other cloud storage services like Carbonite, Dropbox, and Google Drive?
- Does Wasabi offer cloud services besides object storage?
- What can I do with Wasabi?
How-to Tips
- How to I check my Wasabi usage?
- How do I enable account logging?
- How do I reset my password?
- How do I change the email address associated with my Wasabi account?
- How do I preserve the file date info when uploading to Wasabi storage?
- What is the best method uploading my on-premises data to Wasabi?
Product Usage FAQs
- What can I do / not do with Wasabi as a trial user?
- How long will it take to upload or download my storage to Wasabi?
- I am new to using S3-style cloud storage services and have noticed that storage bucket names must be unique across the service and have some special naming requirements – why is that?
- Resetting my account email doesn't seem to be working - what should I do?
- What does the error message "The difference between the request time and the current time is too large" mean?
- I did not receive the email message I was expecting from the Wasabi system - what should I do?
Billing & Payment
- Where can I get more information on Wasabi's pricing & pricing policies?
- How do I switch between Wasabi Pricing Plans?
- How do I know if I am on the Unlimited Egress or Legacy Pricing Plan?
- What is the system behavior when a credit card payment problem exists?
- What does the info on the Billing page mean?
- How can I get more details on the info presented on the Billing page?
Third-Party Storage Applications
- Since Wasabi is 100% bit-compatible with Amazon S3, can I use my existing S3-compatible application (without making any changes to my application) with Wasabi?
- What third-party storage management applications have been tested for compatibility with Wasabi?
- How do I access different Wasabi storage regions from my storage app?
- How do I use Acembly Xchange with Wasabi?
- How do I use Acronis Backup with Wasabi?
- How do I use Acrosync with Wasabi?
Wasabi Client
- Automatic Backup or Drag-and-Drop File Transfer apps - which approach is right for me?
- What OS versions does Wasabi Client support?
- What features / functions are not yet supported in Wasabi Client?
- Wasabi Client doesn't do everything I need it to do - what are my options?
- What is the difference between Wasabi Client and "Drive" services from Google, Amazon, Microsoft and Dropbox?
- Where can I find more info on Wasabi Client?
Announcements
- How do I find out when Wasabi performs service updates?
- Details on Wasabi's us-west-1 region
- Additional details relevant to Wasabi's us-west-1 data center
- Wasabi statement on Spectre & Meltdown security vulnerability
- What's new in Wasabi's 25 February 2018 release?
- What's new in Wasabi's 7 January 2018 release?