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  1. Wasabi Knowledge Base
  2. Pricing / Billing / Payment

Pricing / Billing / Payment

  • Can I control the start date of the Wasabi billing cycle?

    By default, Wasabi uses a 30 day billing cycle that...

  • Does Wasabi accept payment via methods other than a credit card?

    Currently Wasabi only accepts non-prepaid credit ca...

  • Does Wasabi accept prepaid or virtual credit cards?

    Wasabi no longer accepts prepaid credit cards or vi...

  • Does Wasabi allow the use of cards from Bunq (www.bunq.com)?

    No, we have been made aware that cards from Bunq do...

  • Does Wasabi have a free service tier?

    In short, no. Wasabi does offer up to 1 TB of stora...

  • Does Wasabi use base-2 or base-10 in billing calculations?

    Wasabi uses base-2 (sometimes also referred to as b...

  • How Can I Change to Manual Invoicing?

    Manual invoicing is only allowed for customers on o...

  • How can I get more details on the info presented on the Billing page?

    Wasabi has modeled the usage statistics and termino...

  • How do I calculate charges based on bucket utilization?

    Wasabi offers hot cloud storage that is easy to bun...

  • How do I change the credit card I am using for Wasabi payment?

    If you wish to change the credit card you are using...

  • How do I convert a Reserved Capacity Storage (RCS) account to a Pay-as-you-go account?

    We appreciate your business as a Reserved Capacity ...

  • How do I customize my Wasabi invoice?

    If you need to customize your Wasabi billing invoic...

  • How do I interpret the charges on my pay-go pricing model invoice?

    This article explains how to interpret the various ...

  • How do I interpret the charges on my RCS pricing model invoice?

    This article explains how to interpret the charges ...

  • How do I interpret the Invoice Utilization .csv file and the bucket size info on the Wasabi Billing Console?

    As of 24 March 2020, Wasabi has implemented a separ...

  • How do I obtain a copy of Wasabi's W9?

    Some customers may need a copy of Wasabi's U.S. IRS...

  • How does Wasabi handle credit card security?

    Wasabi takes the security of your credit card infor...

  • How does Wasabi handle tax collection?

    If you are a customer in the United States, Wasabi ...

  • How does Wasabi's minimum storage duration policy work?

    Wasabi has a minimum storage duration policy that m...

  • How does Wasabi's monthly minimum storage charge work?

    For customers that using Wasabi's pay-as-you-go pri...

  • How often is Wasabi billing information collected and when is my credit card charged?

    Wasabi collects billing usage measurements continua...

  • I am a trial user and I have received a message pertaining to download transfer limits - what does it mean?

    In order to prevent abuse from free trial users tha...

  • I don't have any active storage with Wasabi - why am I still being charged?

    Wasabi has a 1 TB per month minimum storage require...

  • I'm currently a trial customer and wish to convert to a paid subscriber. What do I do next?

    If you are currently a trial customer and wish to c...

  • I'm seeing Data Transfer (Out) charges on my bill - what do they mean?

    If you are a paid Wasabi subscriber and on a paid e...

  • I'm trying to submit a credit card to become a paid subscriber and get an error message - how can I fix this?

    Wasabi uses Stripe as our payment processor.  If St...

  • If I delete a file within 90 days after storing it, how is that handled from a billing and file recovery perspective?

    If you delete a file within 90 days after storing i...

  • Is it possible to receive a copy of my invoice via email?

    If you are a paid subscriber, you will receive an e...

  • My 30 day free trial has expired (or is about to expire) - can I get an extension?

    Wasabi understands that time can fly when you have ...

  • Wasabi Pricing FAQs

    Pay-Go Pricing FAQs Below are the Frequently A...

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